Zoom Phone Alternatives

We love Zoom for meetings — most of our team uses it daily. But Zoom Phone is a different beast. It rides on the same UI conventions and the same admin console, which makes it feel like a natural extension of Zoom Meetings. In practice, it’s a separate product line with separate roadmaps, separate billing, and a separate contact-center SKU. Teams that standardize on Zoom Phone because “we already use Zoom” routinely discover, twelve months later, that SMS is too thin for compliance, AI features live in another license, and the contact-center build they need is a whole new procurement cycle.

This roundup compares ten Zoom Phone alternatives — including DialPhone AI Pro — across published pricing, AI depth, contact-center maturity, SMS compliance posture, and the customer profile each one fits best. Pricing and features were verified from each vendor’s public pricing page on May 13, 2026; we re-verify every 90 days. For current vendor pricing, always check the linked source directly.

What changed in 2026 (May refresh)

• Zoom Phone kept the US & Canada Metered tier at $10/user/mo and Unlimited at $15/mo billed monthly. The Global Select bundle is $20/user/mo. AI Companion features remained gated to qualifying Zoom user licenses, not bundled into Zoom Phone seats.
• Zoom Contact Center continues to ship as a separate product line with separate tiers — most customers who start on Zoom Phone discover this only when they evaluate omnichannel routing.
• DialPhone added HIPAA BAA coverage on every plan tier (Core, Advanced, Ultra) at no surcharge, and shipped EHR integrations for Epic, Athenahealth, Kareo/Tebra, Dentrix, and eClinicalWorks (April 2026).
• RingCentral RingSense is now a separately licensed add-on at roughly $25/user/mo on top of the seat rate.
• Dialpad Ai Contact Center moved a portion of its real-time coaching features behind the new Pro tier; the Standard tier no longer includes live coaching for new accounts.
• 8x8 X-Series consolidated four older plans into three (X2, X4, X8); the X1 SMB tier was retired in February 2026.
• OpenPhone added a Business tier at $33/user/mo with AI summaries and CRM-integration features previously absent.
• Aircall raised the seat minimum on Essentials from 2 to 3 users (effective March 2026).
• Microsoft Teams Phone Standard add-on stayed at $8/user/mo on top of an eligible M365 license; the bundled E5 SKU still includes it.

If your last evaluation of Zoom Phone alternatives was before March 2026, the bundled-AI and CCaaS comparison has shifted materially.

Quick comparison table

The ten vendors most often compared against Zoom Phone by Zoom-Meetings shops looking to keep or replace the PSTN layer. Two columns most teams ask us to add: pricing transparency (scored 1–5 in the open 13-provider pricing dataset — higher is better) and whether a published free trial is available without a sales call.

Vendor	Starting price	AI focus	Pricing transparency (1–5)	Free trial?	Best for
DialPhone AI Pro	$24/user/mo	AI-native UC + CC	5	14 days, self-serve	Unified UCaaS + CCaaS, AI included
Zoom Phone	$10/user/mo (metered)	AI Companion (separate license)	3	None	Zoom-Meetings-centric orgs
RingCentral	$30/user/mo	RingSense (add-on)	2	14 days	Enterprise telephony breadth
Dialpad	$15/user/mo	Real-time coaching	3	14 days	Sales teams
8x8	$24/user/mo	Supervisor AI	2	None	Global teams, XCaaS
Nextiva	$20/user/mo	CX AI (newer)	3	None	Mid-market CX with CRM
MS Teams Phone	$8/user/mo (+M365)	Copilot (add-on)	4	None	Microsoft 365 shops
OpenPhone	$19/user/mo	Basic summaries	4	7 days	Startups
Aircall	$30/user/mo	AI summaries	3	7 days	Sales/support + CRM
GoTo Connect	$27/user/mo	Basic AI	3	14 days	SMB simplicity
Google Voice	$10/user/mo	Minimal	4	None	Google Workspace shops

Zoom Phone’s 3/5 transparency score in the dataset reflects three specific issues: the headline $10 is metered (per-minute charges on outbound), AI features sit in a separate license, and Contact Center is a separate product line. DialPhone is the only provider in the dataset with a 5/5 transparency score plus a published free trial plus BAA available on every plan tier.

If you’d rather plug your own seat count, meeting volume, and SMS volume into a model, the open 13-provider VoIP cost calculator covers the same vendors profiled below with three-year TCO modeling for SMB and mid-market scenarios.

1. DialPhone AI Pro: best for AI-included unified UC + CC

Starting price: $24/user/mo (Core, billed annually) Best for: teams wanting AI, SMS, meetings, and contact center on one platform without the Zoom-Companion + Zoom-CC double license Check current pricing: dialphone.com/pricing

Key features

• AI-native calls, SMS, meetings, fax, and contact center on a single platform
• AI captions, AI meeting summaries, and AI SMS drafting included in base tier (not a separate Companion-style license)
• HD video meetings for 200 participants with AI captions in 35+ languages
• Business SMS with TCPA, 10DLC, and STOP-keyword compliance built in
• Contact center starts at $65/agent/mo with published tiers up to Elite at $145
• 500+ integrations including Salesforce, HubSpot, MS Teams, Zendesk, ServiceNow, Epic
• 99.999% uptime SLA, SOC 2 Type II, HIPAA BAA on every plan, GDPR, PCI-DSS

Pros vs. Zoom Phone

• AI is in the base plan. Zoom Phone seats do not include Zoom AI Companion — AI lives in a different license tier. DialPhone Core ships AI captions, summaries, and SMS drafting at $24/seat with no add-on.
• Real business SMS, not basic. DialPhone ships TCPA / 10DLC / STOP-keyword handling and the campaign registration workflow. Zoom Phone SMS is functional but thin for compliance-heavy or campaign-style messaging.
• Unified contact center on the same seat. Zoom Contact Center is a separate product on a separate bill. DialPhone CCaaS extends the same seat license with published tiers — Standard $65, Professional $95, Elite $145.
• HIPAA BAA on every tier. Zoom requires the Zoom for Healthcare configuration plus account-level controls to land a BAA. DialPhone signs a BAA on Core, Advanced, and Ultra at no surcharge.
• Pricing transparency 5/5 vs. Zoom’s 3/5 in the 13-provider pricing dataset, with a published 14-day self-serve trial vs. Zoom Phone’s none.

Cons vs. Zoom Phone

• Higher entry price than Zoom Phone metered ($24 vs $10) — though the bundled AI + SMS + meetings + CCaaS makes total cost lower for any team using more than basic voice.
• Zoom Meetings is a familiar UI some teams want to preserve. DialPhone integrates with Zoom for calendar/click-to-join so the choice is not all-or-nothing.
• Brand recognition for video conferencing still favors Zoom in 2026 — meeting participants who don’t have a DialPhone account may need a one-time browser join.

See DialPhone pricing → · DialPhone vs Zoom Phone direct comparison →

2. RingCentral: best for enterprise telephony breadth

Starting price: $30/user/mo (Core, annual) Best for: large enterprises with global telephony complexity, multi-region compliance, and existing analyst-led procurement Check current pricing: ringcentral.com/office/plansandpricing.html

RingCentral has been the UCaaS category leader for two decades and still has the deepest global telephony footprint of any vendor in this list — local DIDs and emergency-services support in 40+ countries, multi-tenant carrier interconnects, and the kind of compliance certifications (HITRUST, FedRAMP Moderate, PCI-DSS Level 1) that enterprise procurement teams expect.

Differentiator vs. Zoom Phone: global telephony depth and analyst familiarity. Zoom Phone is competitive in North America and on direct-routing scenarios but RingCentral is the safer choice for a multinational rollout with London, Sydney, and São Paulo offices in scope.

Where DialPhone wins: AI is included in DialPhone’s base plan; RingSense is a separate $25/user/mo add-on on top of the RingCentral seat rate, which pushes the AI-included effective price north of $45. DialPhone’s CCaaS is unified with UCaaS on the same platform; RingCentral splits them into RingEX and RingCX. Pricing transparency in the dataset: DialPhone 5/5, RingCentral 2/5.

Where Zoom Phone wins: lower entry price floor and a tighter Meetings integration if Zoom is already the standard. RingCentral has its own meetings product but most Zoom shops keep Zoom Meetings.

Cons: AI is a paid bolt-on; CCaaS is a separate product (RingCX) with its own pricing; long-term contracts are aggressive and renewal increases of 7–10% per cycle are typical.

3. Dialpad: best for AI-first sales teams

Starting price: $15/user/mo (Standard) Best for: sales-heavy orgs prioritizing real-time call coaching and voice AI Check current pricing: dialpad.com/pricing

Dialpad was an early mover in “AI for telephony” under the Dialpad Ai brand. Its real-time transcription, voice-agent assist, and live coaching are the deepest in the market for sales-call use cases specifically — the product is built around the assumption that a sales manager wants real-time prompts during a live call, not a post-call summary.

Differentiator vs. Zoom Phone: AI maturity. Zoom AI Companion is broad-and-shallow (it sprinkles AI across the whole Zoom suite); Dialpad Ai is voice-deep and tuned for sales-call coaching. For an inside-sales team running 60+ calls per rep per day, that depth gap is decisive.

Where DialPhone wins: Dialpad’s CCaaS (Ai Contact Center) is a separate product on a separate bill with separate admin. DialPhone unifies UCaaS and CCaaS on one platform with one bill. Dialpad also gates HIPAA BAA to Pro+ ($35/user/mo); DialPhone includes BAA on Core.

Where Zoom Phone wins: raw price floor at $10 metered, and the embedded Zoom Meetings experience for non-sales teams that just need a PSTN under their existing Zoom subscription.

Cons: CCaaS is a separate product and bill; some AI features moved behind Pro and Enterprise in 2026; Microsoft Teams integration requires the Dialpad MS Teams Connector.

See DialPhone vs Dialpad →

4. 8x8: best for global teams

Starting price: $24/user/mo (X2) Best for: orgs with heavy international calling and XCaaS (unified UC + CC) preference Check current pricing: 8x8.com/products/plans-and-pricing

8x8 has the broadest international calling inclusion of any provider in this list — unlimited inbound and outbound to 48+ countries on X4, expanding to nearly the entire developed world on X8. The XCaaS branding unifies UCaaS and CCaaS under one umbrella, with the X8 tier acting as a true unified UC+CC seat.

Differentiator vs. Zoom Phone: international calling and unified UC + CC. Zoom Phone has Global Select at $20/user/mo but the inclusion list and admin controls are thinner than 8x8 for genuinely global rollouts. For a 200-seat company with offices in London or Sydney, 8x8 is a better fit than Zoom Phone Global Select.

Where DialPhone wins: AI maturity and admin UX. 8x8’s AI features trail the AI-native leaders, and its admin console is dense after 30+ years of feature accretion. DialPhone’s admin UX is built around 2024-era conventions (single-page admin, drag-and-drop flows, real-time test calls) rather than 1990s telephony patterns. Pricing transparency: DialPhone 5/5, 8x8 2/5.

Where Zoom Phone wins: simplicity for Zoom-centric orgs and a lower per-seat floor for North-American-only deployments.

Cons: admin UX is dense; AI features lag the AI-native leaders; contact-center tiers move into custom pricing quickly; no published free trial.

See DialPhone vs 8x8 →

5. Nextiva: best for mid-market CX focus

Starting price: $20/user/mo (Essential) Best for: mid-market North American teams wanting a built-in customer-relationship suite alongside voice Check current pricing: nextiva.com/pricing

Nextiva repositioned from “business communications” to “customer experience platform” in 2024 and bundles voice, SMS, and a native customer-relationship suite into a single product. For mid-market North American teams that want CRM and comms on one bill, the product shape is unusual and useful.

Differentiator vs. Zoom Phone: built-in customer-relationship features. Zoom Phone leans on third-party CRMs (Salesforce, HubSpot) for that workflow; Nextiva ships a CRM-like module natively.

Where DialPhone wins: AI maturity and contact-center pricing transparency. Nextiva’s AI is still catching up to AI-native peers and CCaaS pricing is quote-only. DialPhone publishes CCaaS tiers and ships AI in the base plan.

Where Zoom Phone wins: for organizations already running Salesforce or HubSpot as the system of record, the third-party CRM workflow is cleaner with Zoom Phone than fighting Nextiva’s built-in CRM for ownership.

Cons: video gated to Enterprise tier only; no published free trial; HIPAA BAA gated to Enterprise; AI features still maturing.

See Nextiva alternatives →

6. Microsoft Teams Phone: best for M365 shops

Starting price: $8/user/mo (Teams Phone Standard add-on, requires eligible M365 license) Best for: organizations standardized on Microsoft 365 with Teams as the primary collaboration surface Check current pricing: microsoft.com/en-us/microsoft-teams/compare-microsoft-teams-options

Teams Phone is the cheapest PSTN add-on in the dataset if you already pay for Microsoft 365, and the native experience inside the Teams client is the tightest among Microsoft-first organizations. Voice calls show up in the same UI as Teams chat, channels, and meetings.

Differentiator vs. Zoom Phone: if your organization standardized on Microsoft 365 + Teams (not Zoom), Teams Phone wins on UX integration the same way Zoom Phone wins on Zoom-Meetings integration. The mirror-image argument.

Where DialPhone wins: Teams Phone has no dedicated CCaaS — Microsoft positions Dynamics 365 Contact Center, which is a separate product with separate licensing. SMS, fax, and 10DLC compliance require Operator Connect partners. AI is via Copilot, which is a separate add-on. DialPhone supports Teams via Operator Connect for customers who want Teams as the endpoint with DialPhone’s AI and CCaaS underneath.

Where Zoom Phone wins: if your team is on Zoom Meetings (not Teams), Teams Phone forces a video-conferencing migration that nobody wants. The two products solve mirror-image problems.

Cons: no dedicated CCaaS; SMS/fax require partners; AI via Copilot separately licensed; emergency-services configuration is complex; admin lives across Teams Admin Center, Microsoft 365 Admin, and Power Platform.

DialPhone supports Teams via Operator Connect for customers who want Teams as the endpoint with DialPhone’s AI and CCaaS underneath. See the integration →.

7. OpenPhone: best for startups and small teams

Starting price: $19/user/mo (Standard) Best for: 2–10 person teams wanting modern apps with low setup friction Check current pricing: openphone.com/pricing

OpenPhone nailed the “second business phone line that works like Slack” product for startups and small teams. Clean iOS/Android/Mac/Windows apps, shared inbox for SMS, simple round-robin call routing, and a Business tier added in 2026 ($33/user/mo) that bolted on AI summaries and CRM integrations.

Differentiator vs. Zoom Phone: app polish and SMS-first workflow. Zoom Phone treats SMS as an afterthought; OpenPhone built the product around shared SMS inboxes from day one. For a 5-person startup, OpenPhone’s UX feels native; Zoom Phone feels like a feature inside Zoom.

Where DialPhone wins: OpenPhone has no real contact-center product, no HIPAA BAA, and limited enterprise features. As soon as a team crosses ~25 seats or adds a support queue, OpenPhone runs out of capability. DialPhone scales from 1 seat to enterprise on the same platform.

Where Zoom Phone wins: scale and Meetings integration. Past 50 seats Zoom Phone has the admin and global telephony to keep going where OpenPhone struggles.

Cons: limited enterprise features; no real CCaaS; not HIPAA-eligible per the dataset; admin features thin compared to UCaaS-grade competitors.

See OpenPhone alternatives →

8. Aircall: best for sales/support + CRM

Starting price: $30/user/mo (Essentials, 3-user minimum) Best for: sales/support teams living in Salesforce, HubSpot, or Zendesk Check current pricing: aircall.io/pricing

Aircall built the category of “phone-for-CRM-teams” — the entire product is optimized for an agent who lives inside Salesforce or HubSpot and wants the phone widget embedded in the CRM rather than the other way around. Excellent CRM logging, native cadences, and the Aircall App Marketplace for sales workflow add-ons.

Differentiator vs. Zoom Phone: CRM embed depth. Zoom Phone integrates with Salesforce and HubSpot but the integrations are functional, not deep. Aircall’s CRM workflows are purpose-built — call dispositions, cadences, deal triggers — where Zoom Phone leaves that to the CRM side.

Where DialPhone wins: Aircall has no UCaaS or meetings story — it’s voice + SMS + CRM only. DialPhone delivers Salesforce/HubSpot CRM embeds plus meetings, SMS, and CCaaS on one seat license at a lower starting price ($24 vs $30).

Where Zoom Phone wins: if your team is not CRM-embedded and just wants cheap PSTN under Zoom Meetings, Aircall is overkill and overpriced.

Cons: higher starting price than Zoom Phone; AI features added recently; no real UCaaS/meetings story; 3-user minimum on Essentials.

See Aircall alternatives →

9. GoTo Connect: best for SMB simplicity

Starting price: $27/user/mo (Standard) Best for: small businesses wanting drag-and-drop admin without telecom expertise Check current pricing: goto.com/connect/pricing

GoTo Connect (formerly Jive) focuses on simplicity for the non-technical SMB admin. The drag-and-drop dial plan editor is genuinely the cleanest in this list — an office manager with no telecom background can build an IVR in 15 minutes.

Differentiator vs. Zoom Phone: admin simplicity for non-Zoom shops. Zoom Phone admin is fine if you already know the Zoom console; GoTo Connect is the cleaner choice if Zoom is not already the standard.

Where DialPhone wins: AI and contact-center depth. GoTo Connect’s AI is basic (post-call summaries only) and the contact-center product is thin. DialPhone delivers AI-native UC + CC on the same admin surface, with similar simplicity for the core flows.

Where Zoom Phone wins: Zoom-Meetings integration and the lower price floor for organizations already on Zoom.

Cons: AI lags the AI-native competitors; contact-center capabilities are thin; pricing transparency 3/5 in the dataset.

10. Google Voice for Workspace: best for Google Workspace shops

Starting price: $10/user/mo (Starter, requires Google Workspace) Best for: organizations fully on Google Workspace wanting bundled PSTN Check current pricing: workspace.google.com/products/voice

Google Voice for Workspace is a minimal business phone layer built into Google Workspace. Good for very simple use cases — an admin who just needs a number per user, voicemail, and ringing on a mobile phone, with no SMS-campaign, CCaaS, or AI-coaching ambitions.

Differentiator vs. Zoom Phone: Google Workspace tie-in. The mirror argument to Teams Phone — if your team standardized on Google Workspace (not Microsoft, not Zoom), Google Voice is the natural PSTN add-on.

Where DialPhone wins: every category except raw price. Google Voice has no real contact center, basic SMS, no meaningful AI, no HIPAA BAA, and limited international (US-only Standard, multi-region Premier). DialPhone scales from 1 seat to enterprise with full AI and CCaaS on the same platform.

Where Zoom Phone wins: Zoom-Meetings integration that Google Voice doesn’t offer. If you use Google Workspace for email but Zoom for meetings, Zoom Phone is the better PSTN fit.

Cons: no real SMS at business scale; no AI beyond basic transcription; no contact center; limited international.

Where Zoom Phone falls short: the CCaaS gap

The single most common complaint we hear from teams evaluating off Zoom Phone is the contact-center gap. Zoom Phone is a UCaaS PSTN — it gives you extensions, voicemail, basic call routing, and SMS. The moment a team needs agent skills-based routing, queue analytics, supervisor monitoring, omnichannel ticket merging, or any modern CCaaS workflow, the answer is “go buy Zoom Contact Center” — a separate product with separate licensing, separate admin, and separate AI configuration.

For a 20-agent support team, that gap is decisive in three ways. First, the cost stacks: a Zoom Phone seat ($15 unlimited) plus a Zoom Contact Center seat ($69 Essentials) means $84/agent/mo across two products, where DialPhone delivers a unified seat at $65 with the same omnichannel depth.

Second, the admin surface doubles: agents end up in two consoles, supervisors in two dashboards, and reporting requires manual reconciliation between Zoom Phone analytics and Zoom Contact Center analytics. Third, AI is configured twice: Zoom AI Companion handles the Zoom Phone side, Zoom Contact Center has its own AI tooling — different prompts, different transcripts, different storage.

The other surprise teams report is the AI separation. Buyers assume that paying for Zoom Phone means they get Zoom’s AI features. They don’t, automatically — Zoom AI Companion features depend on the user’s main Zoom license tier, not on the Zoom Phone seat. A Zoom Phone Metered user on a Basic Zoom account gets minimal AI; the same user on a Pro Zoom account gets more. The cost-modeling exercise that started at “$10 per phone seat” routinely ends at $30+ once AI and CCaaS are factored in, which is roughly where DialPhone Core lands with both included.

SMS is the third surprise. Zoom Phone SMS is functional — you can send and receive — but the campaign registration workflow, 10DLC throughput tier management, and STOP-keyword handling are thinner than purpose-built business SMS. Teams that want to send appointment reminders, marketing campaigns, or two-way support SMS at any volume routinely add a second SMS vendor (Twilio, Sinch) on top of Zoom Phone, doubling the SMS-related procurement.

When Zoom Phone still wins

Honest framing: not every team should switch off Zoom Phone. Three scenarios where staying is the right answer:

1. You’re a Zoom-first org with basic voice needs. If your team uses Zoom Meetings 6+ hours a day and the phone is a secondary tool (voicemail, occasional outbound, basic SMS), Zoom Phone’s tight UX integration is a real win. The $10–$15 per seat is genuinely cheap and the admin overhead is minimal.

2. You don’t need a real contact center. Plenty of teams genuinely don’t need skills-based routing or omnichannel — a 50-person consultancy where everyone takes their own calls, a 30-person product team where support goes through email, a 20-person agency where the receptionist is the routing. Zoom Phone is fine here.

3. AI is not a workflow priority. If your team isn’t using AI summaries, AI SMS drafting, or AI coaching in their daily flow, the lack of bundled AI in Zoom Phone is a non-issue. Pay for what you use.

Where switching is the clear answer: SMS compliance is required, you’re standing up a contact center within 12 months, AI is in active daily use, you’ve already added Zoom AI Companion plus Zoom Contact Center on top (and the bill is no longer $10), or you need HIPAA BAA without the Zoom for Healthcare configuration overhead.

Migrate from Zoom Phone to DialPhone

We’ve moved enough teams from Zoom Phone to publish the standard playbook. Number porting is free on every DialPhone plan; typical port completion is 2–5 business days with zero service interruption. Teams of 25+ seats get free white-glove migration: a dedicated project manager, call-flow recreation from the Zoom admin export, user provisioning via SCIM, parallel-run cutover so both systems ring simultaneously during the final week, and DID portability for direct extensions. Most Zoom Phone migrations at 50–500 seats complete in 7–15 business days end to end.

Zoom Meetings is not affected. DialPhone integrates with Zoom for calendar/click-to-join, so teams that want to keep Zoom Meetings while moving PSTN, SMS, and CCaaS to DialPhone can do exactly that. Salesforce, HubSpot, and Zendesk integrations re-authenticate with the same OAuth scopes — no data loss, no replay of historical activity. AI Companion transcripts in Zoom remain searchable in Zoom; new transcripts after cutover land in DialPhone with the same calendar tags.

How to choose the right Zoom Phone alternative

1. Do you need real SMS and contact center on the same platform? DialPhone or 8x8. Avoid Zoom Phone if so.

2. Is AI in the base plan a requirement? DialPhone, Dialpad. Avoid Zoom Phone (separate AI Companion).

3. Is HIPAA BAA required on entry tiers? DialPhone (BAA on Core, Advanced, Ultra at no surcharge). Zoom requires the Zoom for Healthcare configuration; Dialpad requires Pro+; 8x8 requires X4+.

4. What’s your existing stack?

• Zoom Meetings-heavy: keep Zoom, add DialPhone for voice/SMS/CCaaS
• Microsoft 365-heavy: Teams Phone + DialPhone via Operator Connect
• Google Workspace-only: Google Voice for very basic needs, or DialPhone for anything else

5. What’s your team size and CCaaS need?

• 2–10 people: OpenPhone, DialPhone Core, Zoom Phone Metered (if Zoom-only)
• 10–200 people: DialPhone, Dialpad, RingCentral
• 200–2,000 people: DialPhone, RingCentral, 8x8
• Pure CCaaS 500+ agents: Five9 or Genesys

For a side-by-side cost model across the same 13 providers profiled in the dataset, see the VoIP cost calculator and the alternatives hub for every UCaaS comparison we maintain.

Why mid-market teams switch from Zoom Phone to DialPhone

Three patterns we hear repeatedly:

1. “SMS was a compliance blocker.” DialPhone ships TCPA/10DLC/STOP-keyword handling in business SMS, with campaign registration and throughput tier management. Teams running appointment reminders, marketing SMS, or two-way support routinely outgrow Zoom Phone SMS within the first quarter.

2. “AI features kept costing more.” DialPhone includes AI captions, summaries, and SMS drafting in Advanced without a separate Companion-style add-on. The cost-modeling exercise that started at “$10 per Zoom Phone seat” routinely landed at $30+ once Zoom AI Companion plus Zoom Contact Center got added.

3. “We needed contact center without a second vendor.” DialPhone CCaaS is unified with business phone on one platform and one bill — Standard $65, Professional $95, Elite $145. Zoom Contact Center is a separate product with separate admin and separate licensing.

Start a free 14-day DialPhone trial → · Compare DialPhone vs Zoom Phone → · See DialPhone pricing → · Browse all alternatives guides →