Solutions · 5 personas · 6 industries
Configured for
your team.
One platform tuned for team size, workflow, and industry. Businesses across US & Canada countries already run on it.
"Solutions" is industry shorthand for "the same product, framed for a specific buyer." The DialPhone product set under the hood is identical across every solution below — same UCaaS stack, same CCaaS tiers, same compliance posture. What changes is the configuration template, the integrations preselected, the compliance package, and the implementation pattern that ships fastest for that buyer type.
By team and use case: Small Business is the default for teams under 50 seats; Enterprise is the right framing above 500 seats where SSO federation, customer-managed encryption keys, and named TAM support become procurement requirements; Sales Teams packages outbound dialing, CRM auto-logging, and real-time agent assist; Microsoft Teams covers Operator Connect, Direct Routing, and Teams-native presence; Remote & Hybrid covers global presence, multi-region failover, and bring-your-own-device patterns.
By industry: Healthcare ships with HIPAA BAA configured, PHI-redacted AI transcription, and EHR integration patterns; Legal covers privilege-safe recording retention and matter-tagged call logging; Financial Services includes FINRA 17a-4 recording and PCI-DSS payment IVR; Real Estate covers local-presence dialing per agent and listing-line routing; Dental ships with appointment-reminder SMS templates and HIPAA BAA. Mix solutions where it fits — a 200-person regional health system might use both the Enterprise solution framing and the Healthcare industry framing on the same account.
By fit
Team size & use case
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enterprise
Enterprise Communications Platform
Global-scale UCaaS for enterprises in 46+ countries. 99.999% uptime, SOC 2 + HIPAA + GDPR, MS Teams phone, white-glove deployment within 7 days.
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ms teams
Microsoft Teams Phone System with AI
Add AI calling, SMS, and fax inside Microsoft Teams. Direct Routing or Operator Connect, 99.999% uptime, free number porting. Keep Teams: add AI.
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remote
Phone System for Remote & Hybrid Teams
DialPhone for distributed teams: softphone on any device, business number kept separate from personal, AI meeting summaries, MS Teams, 46+ country coverage.
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sales
Phone System for Sales Teams
DialPhone for sales teams: click-to-dial from Salesforce, real-time AI coaching, local-presence dialing, auto-logged activity, TCPA-safe predictive dialer.
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small business
Small Business Phone System with AI
DialPhone's small business phone system includes AI receptionist, SMS, meetings, and fax from $24/user. Setup in 5 minutes. No IT. Free number porting.
By industry
Vertical fit
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healthcare
Dental Practice Phone System & AI Receptionist
DialPhone for dental practices: HIPAA-compliant calls, AI scheduling receptionist, SMS recall reminders, Dentrix/Eaglesoft/Open Dental integration, 24/7 cover.
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ecommerce
Ecommerce Phone & Omnichannel Contact Center
DialPhone for ecommerce: omnichannel contact center (voice, SMS, WhatsApp, Instagram), order-status AI, Shopify integration, PCI-DSS phone payments.
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financial services
Financial Services Phone System
DialPhone for banks, wealth management, insurance: FINRA 17a-4 recording, PCI-DSS payment IVR, SEC communications archive, Salesforce FS Cloud.
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healthcare
Healthcare Business Phone & Contact Center
DialPhone for healthcare: HIPAA BAA at no surcharge, patient SMS, AI intake receptionist, EHR integrations (Epic, Cerner, athenahealth), 24/7 clinical coverage.
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legal
Legal Phone System & AI Intake for Law Firms
DialPhone for law firms: AI intake, call recording for matters, e-discovery logs, ethics-wall routing, client SMS, and Clio/MyCase integrations.
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real estate
Real Estate Phone System & AI for Agents & Brokers
DialPhone for real estate: AI lead-capture receptionist, SMS drip, per-listing call tracking, Follow Up Boss/Chime/Salesforce integration, MLS compliance.
DialPhone solutions, FAQ
Which DialPhone solution should I pick first?
Pick by the primary audience. A 10–50 person team starts with Small Business. 500+ person orgs start with Enterprise. Microsoft 365 shops start with Microsoft Teams. Regulated-industry teams start with the industry page (healthcare, legal, financial services).
Are industry solutions HIPAA / FINRA / PCI-DSS compliant?
Yes. Healthcare pages include BAA coverage, financial services includes FINRA 17a-4 recording and PCI-DSS for payment IVR. See Trust Center for the full compliance matrix.
Can I mix and match solutions?
Yes. Solutions are different ways to frame the same underlying product. A 200-person healthcare practice might use the enterprise solution framing and the healthcare industry framing simultaneously, it is still one DialPhone account.
How do solutions differ from products?
Products describe WHAT you get (phone, SMS, CCaaS). Solutions describe WHO benefits and HOW (small business, enterprise, MS Teams, healthcare). Every solution uses the same products under the hood.