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Solutions · 5 personas · 6 industries

Configured for
your team.

One platform tuned for team size, workflow, and industry. Businesses across US & Canada countries already run on it.

"Solutions" is industry shorthand for "the same product, framed for a specific buyer." The DialPhone product set under the hood is identical across every solution below — same UCaaS stack, same CCaaS tiers, same compliance posture. What changes is the configuration template, the integrations preselected, the compliance package, and the implementation pattern that ships fastest for that buyer type.

By team and use case: Small Business is the default for teams under 50 seats; Enterprise is the right framing above 500 seats where SSO federation, customer-managed encryption keys, and named TAM support become procurement requirements; Sales Teams packages outbound dialing, CRM auto-logging, and real-time agent assist; Microsoft Teams covers Operator Connect, Direct Routing, and Teams-native presence; Remote & Hybrid covers global presence, multi-region failover, and bring-your-own-device patterns.

By industry: Healthcare ships with HIPAA BAA configured, PHI-redacted AI transcription, and EHR integration patterns; Legal covers privilege-safe recording retention and matter-tagged call logging; Financial Services includes FINRA 17a-4 recording and PCI-DSS payment IVR; Real Estate covers local-presence dialing per agent and listing-line routing; Dental ships with appointment-reminder SMS templates and HIPAA BAA. Mix solutions where it fits — a 200-person regional health system might use both the Enterprise solution framing and the Healthcare industry framing on the same account.

DialPhone solutions, FAQ

Which DialPhone solution should I pick first?

Pick by the primary audience. A 10–50 person team starts with Small Business. 500+ person orgs start with Enterprise. Microsoft 365 shops start with Microsoft Teams. Regulated-industry teams start with the industry page (healthcare, legal, financial services).

Are industry solutions HIPAA / FINRA / PCI-DSS compliant?

Yes. Healthcare pages include BAA coverage, financial services includes FINRA 17a-4 recording and PCI-DSS for payment IVR. See Trust Center for the full compliance matrix.

Can I mix and match solutions?

Yes. Solutions are different ways to frame the same underlying product. A 200-person healthcare practice might use the enterprise solution framing and the healthcare industry framing simultaneously, it is still one DialPhone account.

How do solutions differ from products?

Products describe WHAT you get (phone, SMS, CCaaS). Solutions describe WHO benefits and HOW (small business, enterprise, MS Teams, healthcare). Every solution uses the same products under the hood.

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